Updated: February 27, 2017

This Privacy Policy applies to any app or application created by Axial Exchange.   Axial Exchange respects your privacy and we highly value your trust.  This information describes the information we collect, how we use that information, and any potential disclosures of such information.  By using an Axial Exchange app, you agree to this Privacy Policy.  If we make material changes to any of our privacy policies, we will update this Privacy Policy.

Collected Information

Personal Information

We collect certain personal information such as your contact information, age, email address, interests, and goals.  If you choose not to provide requested personal information, you may not be able to use certain features of the app.

Health Information

We may collect your information related to your physical or mental health, including your medical history, family history, health background and current health status information, age, demographic information, medications, and health insurance information.  You can also, optionally connect devices and other apps in order to track various forms of health activity such as heart rate, glucose levels, blood pressure, and weight.

Device Permissions Information

Data may be collected using app permissions from your device’s camera, contacts, location, phone, and storage.

Technical Information

We may collect anonymous technical information about your device, software or browser version, operating system, cookie information, and IP address in order to facilitate the provision of software updates, support and product enhancements.   To help us evaluate usage, we also collect anonymous information about the pages view and links selected by users while using the app.

Location Information

We may collect location-based information from your device.   To the extent that we track your location it is only to administer the functionality of the app.

Behavior and Interests

We may use information including your health care information, your app activity, and interests to display information with the app about product and services we feel may interest you.  By using the app, you accept these in-product messages.

Use and Sharing of Information

Except as described in this Privacy Policy or in our Terms of Service, Information that you provide or that we collect in the app will be kept confidential and be used to support the use of the app.

Third Parties

We have limited relationships with third parties, such as application providers, to offer you products or services that we believe you may find beneficial.  We clearly identify third party services, applications and sites, so you will know who is receiving your information.   When you request or use any of these third party products or services, such as the iOS Health app, you are permitting us to provide your personal information to the third party to fulfill your request or provide the product or service.

Service Providers

We may use third party service providers to provide a product or service you request to provide communications including marketing.  These service providers act on our behalf.  We may use service providers to perform data analytics services for us regarding the usage of the app so that we may improve and optimize the service.    We may also engage service providers to perform services relating to the security of our systems, such as penetration testing and vulnerability assessments.   Service providers are prohibited from using your information for their own purposes and must agree with restrictions on use and disclosure that are at least as restrictive as this privacy policy.

Aggregate Information and Non-Identifying Information

We may share anonymous, aggregate statistical information with third parties.  Aggregate information means that your anonymous information is combined with similar anonymous information from their users such that it no longer reflects or can be used to identify an individual user.

Links to Other Websites

We may also offer links to partner or other third party Web sites.  We do not control the privacy or security practices used on these sites.   Before you provide your personal information to these third parties, we recommend that you review their privacy policies to learn more about how they may use your information.

Information Security (Security Practices)

We protect your personal information from loss, misuse or unauthorized access by maintaining physical, electronic, and procedural safeguards designed to protect the information. When you transmit personal information to Axial Exchange, it is protected by an internet connection using secure socket layer (SSL) technology and encryption during transmission to make your information unreadable as it passes over the internet.  Despite the actions and precautions we take, no data transmission over the internet can be guaranteed to be 100% secure.

Children’s Privacy Policy

All Axial Exchange apps are not directed to persons under 13.  We do not knowingly collect personal identifiable information from children under 13.  If you have created an account for a minor under the age of 18, you represent and warrant to us at Axial Exchange that you are the parent or legal guardian for that minor with a right to provide us the Personal Information of that minor.

International Transfer

Your information may be transferred to and maintained on computers and server located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as portative as those in your jurisdiction,  If you are located outside of the United States and choose to provide information to us, Axial Exchange transfers Personal Information to the United States and processes it there.  Your consent to this Privacy Policy represents your agreement to that transfer.

Contacting Axial Exchange

If you have any question about the Privacy Policy, please contact Axial Exchange at mobilesupport@axialexchange.com or at the following address:

Axial Exchange
1111 Haynes Street
Suite 113
Raleigh, NC 27604